Péarlaí Case Study In Multinational Supermarket: The Benefits Of Tracking Wet Floor Signs

Péarlai have been working with a multinational supermarket, helping them reduce the number of public liability slip and trip claims received in their stores. The supermarket was receiving an average of 3 slip and trip claims per year in the south of Ireland and each claim was paid out with an average value of €20,000 by their insurance company.  

All of these claims were paid out very quickly as there were no wet floor signs on show when the incident happened. This happens quite often due to human error, when cleaning staff simply forget to place the wet floor signs out when they are using equipment such as a ride-on cleaning machine.  

To resolve this issue Péarlaí were contacted and provided an innovative yet very simple solution where they tagged each wet floor sign with a uniquely identified tag, for example “Client Name Tag 1”, “Client Name Tag 2” etc. A small RFID reader was strategically installed within the store to identify the wet floor signs once they are placed on the floor during cleaning periods. Péarlaí’s software can create alerts to be sent to the relevant management if no wet floor signs or not enough of them have been identified during cleaning periods. This enables area managers to contact their cleaners immediately to remind them to place the recommended number of wet floor signs on the floor of the supermarket. This system also provides the store with access to indisputable data on Péarlaí’s dashboard confirming that wet floor signs were in place and the exact times they were in place. So, if a slip and trip accident were to happen, the store would have evidence that wet floor signs were in place at the time, and would be in a strong position to defend a public liability claim. 

The initial installation’s results have proved to reduce the number of successful slip and trip claims by 100%, saving the clients €10’s of thousands of Euros per store for a yearly outgoing of less than €1,000 per store.  

If you are interested in finding out more about how Péarlai can guarantee to increase your staff and assets’ compliance, reduce the number of public liability claims and provide indisputable time and attendance records contact us today at contact@pearlai.com or call 028 30256246.